FREQUENTLY ASKED QUESTIONS
What owners usually ask us.
Short answers on how the collaboration works, what it costs and what we take on.
Yes. StayCare’s free Revenue Estimate tool gives you an initial estimate of potential revenue based on the property’s location, type and features. The estimate is preliminary, is not a guarantee of performance and requires no commitment. Before you invest, see what your property could realistically earn.
Our fee is a commission on revenue, starting at 15%. Essential 15%, Showcase 25%, Prestige 30%, depending on the level of service you choose.
The packages are cumulative: each one includes everything below it. Essential covers core management for a property that is already running, Showcase adds exposure across every channel and dynamic pricing, and Prestige is the full premium experience with a dedicated account manager. Full details on the packages page.
No, provided you choose Showcase or Prestige. In those two packages the linen is supplied by StayCare and covers bed linen and towels, so the owner does not need to provide any. In Essential, the linen is provided by the owner.
No. There are no fixed costs and no hidden charges — the commission is always calculated on revenue.
Yes. Operations run with local coordination, with people on the ground near the property, while you follow everything remotely.
Yes. You receive clear monthly income and expense reports, without having to request them.
Our team. We handle communication before, during and after each stay, so you are never caught in the middle.
Yes, we manage the booking channels and the listings, with exposure on Airbnb and Booking.com in all packages.
There is someone local who can be at the property when needed — for a repair, an arrival or an inspection. No charge is ever made without you seeing it first.
Yes. The property remains yours: you tell us the dates you want for personal use and we block them in the booking calendar.
StayCare is run by a team with clearly defined roles: Alexandros Semeloglou is the founder and leads strategy and partnerships, Georgios Petridis coordinates day-to-day operations in Thessaloniki, Elpida Semeloglou leads marketing strategy, communication and the growth of StayCare’s presence, and Maria Karali coordinates sales, communication, housekeeping and supplies. Meet the StayCare team.
Still have a question?
Send us a few details about the property and we'll talk through what makes sense for you.